1. Scope of this Policy

Greenkey Accounting Services (“Greenkey,” “we,” “our,” or “us”) respects your privacy. This Policy applies to personal information collected through this website, website forms, the package quiz, downloadable resources, newsletter signups, scheduling tools and related online communications.

Information received after a formal client engagement may also be governed by the applicable client agreement, confidentiality obligations and service-specific procedures.

2. Information we collect

Depending on how you interact with Greenkey, we may collect:

• Contact information: name, email address, telephone number and communication preferences.
• Business information: business type, industry, service needs, current challenges and other details you choose to provide.
• Quiz and form information: quiz responses, package recommendation, submission date, lead source and newsletter-consent selection.
• Appointment information: scheduling details and information supplied when booking a call.
• Technical information: IP address, browser or device information, pages viewed, referring page and general website-interaction data that may be collected automatically through hosting logs, cookies or analytics tools.
• Communications: messages, inquiries and other information you send to Greenkey.

Please do not submit sensitive records through ordinary website forms. Accounting files, banking credentials, passwords, Social Security numbers and similar confidential information should be shared only through a secure method approved by Greenkey.

3. How we use information

We may use personal information to:

• Provide a requested quiz result, checklist, guide or other resource.
• Respond to questions, inquiries and consultation requests.
• Evaluate service needs and communicate about potential or active engagements.
• Operate, secure, troubleshoot and improve the website and its forms.
• Understand how visitors find and use the website.
• Send newsletters or marketing communications when you have chosen to receive them.
• Maintain records, protect our rights, prevent misuse and comply with applicable legal obligations.

4. Quiz results, requested resources and email marketing

If you submit the package quiz or request a resource, Greenkey may use your contact information to provide the requested result or resource and to respond to that request. This request-related communication is separate from an ongoing newsletter subscription.

Greenkey will add you to its marketing email list only when you separately choose the newsletter or marketing option. You may unsubscribe at any time using the link contained in a marketing email. Unsubscribing from marketing does not prevent Greenkey from sending communications needed to respond to an inquiry, deliver something you requested or provide contracted services.

5. How information is shared

Greenkey does not sell or rent personal information. We may disclose information when reasonably necessary to service providers that help us operate the website and communicate with visitors, or when required to protect rights, safety or comply with law.

These providers process information under their own terms and privacy policies. They may process or store information in locations outside your state or country.

6. Cookies, analytics and tracking

The website may use essential cookies, hosting logs and analytics technologies to operate correctly, remember preferences, understand traffic and improve performance. Third-party content or tools embedded in or linked from the website may also use their own cookies or similar technologies.

You can control many cookies through your browser settings. Blocking some cookies may affect website functionality. If Greenkey adds a cookie-consent control, you may also use that control to manage available preferences.

7. Data retention and security

Greenkey retains personal information for as long as reasonably necessary for the purposes described in this Policy, to maintain appropriate business records, resolve disputes and meet applicable obligations. Retention periods vary depending on the nature of the information and the reason it was collected.

We use reasonable administrative and technical safeguards designed to protect personal information. However, no website, email transmission or storage system can be guaranteed completely secure.

8. Your privacy choices

You may contact Greenkey to request access to, correction of or deletion of personal information you have submitted through the website. You may also withdraw newsletter consent using the unsubscribe link in any marketing email.

We may need to verify your identity before completing a request. Certain information may be retained when reasonably required for legal, security, recordkeeping or active service purposes. Rights and available responses may vary based on applicable law.

9. Third-party websites

The website may link to third-party websites or services that Greenkey does not control. This Policy does not govern those third parties, and Greenkey is not responsible for their privacy, security or content practices. Please review their policies before providing information.

10. Children’s privacy

The website and Greenkey’s business services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13 through the website. If you believe a child has provided personal information, please contact us so we can review and, when appropriate, delete it.

11. Changes to this Policy

We may update this Policy as the website, service providers or privacy practices change. The revised version will be posted on this page with an updated effective date.

Your use of the website is also subject to our Terms & Conditions.